Privacy policy

Attic Conversion Oxford is a building company working across Oxford and Oxfordshire. Our contact address is 118A Bulan Road, Headington, Oxford OX3 7HX. You can contact us about privacy matters at info@atticconversionoxford.co.uk.

This policy applies to personal information submitted through this website, including enquiry forms, emails, phone calls and any information you provide during a survey or project discussion.

When you send an enquiry, we may collect your name, email address, phone number, project location, the type of work you are considering and any message or property details you provide.

If your enquiry develops into a project, we may collect further information needed to survey, quote, design and deliver the work, such as site access details and correspondence. We do not ask for payment card details through this website.

We use enquiry information to respond, discuss your project, arrange a survey and prepare a quotation. We may also use it to manage a project, keep business records and comply with legal or regulatory obligations.

Our lawful bases may include taking steps at your request before entering a contract, performing a contract, complying with legal obligations and our legitimate interests in responding to enquiries and running the business. Where consent is required, we will ask for it clearly.

We may share information with service providers who help us operate the website and communicate with you, such as hosting and email delivery providers. We may also share information with professional advisers, insurers, approved contractors or public authorities where necessary for the project or required by law.

We keep information only for as long as needed for the purpose it was collected, including any period required for legal, tax, insurance or dispute-resolution purposes. Enquiries that do not proceed are kept for a reasonable period and then deleted or anonymised.

You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where there is no continuing legal or contractual reason to keep it. You may also object to certain processing or ask us to restrict it.

To make a request, contact info@atticconversionoxford.co.uk. We may need to verify your identity before acting. If you are not satisfied with our response, you can complain to the Information Commissioner’s Office.

This website is designed to work without advertising or behavioural tracking cookies. Hosting and security infrastructure may process technical information such as IP addresses or request logs to deliver the site and protect it from abuse.

If analytics or other non-essential cookies are introduced in future, this policy will be updated and appropriate choices will be provided.